Contact

Talk to us directly

One team handles sales, support and technical questions, so you are not passed between departments. We answer in German or English.

Direct contact

Telephone
+49 2173 8555339
Monday to Friday, 09:00–17:00 CET
E-mail
info@eucashbox.com
Response within one business day
Registered office
Eucashbox Logistik GmbH
Dellenfeld 25
42653 Solingen
Germany
Fulfilment centre
Am Kielsgraben 10
40789 Monheim am Rhein
Germany
Open in maps
Data protection
info@eucashbox.com
Please use the subject line “Data protection”
Security reports
info@eucashbox.com
Acknowledged within one business day

Send a message

We use this address only to answer your enquiry.

The form opens your e-mail application and sends the message to info@eucashbox.com. If your browser blocks this, write to us directly at info@eucashbox.com — we answer either way.

What happens after you write

Within one business day

A person from our team replies, not an autoresponder. If the enquiry needs a technical answer, the relevant engineer is copied in.

Scoping call

A 30-minute call to understand channels, order volume, warehouse setup and carrier contracts.

Written recommendation

A short document with the modules that fit, the monthly price, the one-off costs and what we would leave out.

For matters about an existing contract, please include your customer number. For data protection requests under the GDPR, please state which right you are exercising so that we can process it without further questions.